Help & FAQs

The platform identifies at-risk customers in real time, predicts behaviour patterns, and automatically triggers personalised outreach via calls, SMS, email, or WhatsApp. This ensures customers receive timely and relevant interactions that keep them engaged.

The AI Voice Agent is an advanced voice automation system that handles inbound and outbound calls at scale. It books appointments follows up with leads, carries out service reminders, collects customer feedback, and resolves common queries all with natural, human-like conversation.

AI Retains prediction engine uses real-time behavioural data, historical patterns, and engagement scoring. Businesses typically see up to 60% reduction in noshows & significant increases in customer re-engagement within the first few weeks.

Yes, the platform integrates with major CRMs, booking systems, DMS platforms, and bespoke business systems through secure APIs.

Once you have a list of the core things your team Absolutely. AI Retain follows enterprise-grade data protection standards, including data encryption, secure storage, and GDPR compliance. No data is shared with third parties.

Yes. All messaging, workflows, voice tone, call scripts, and engagement sequences are fully customisable to match your brand’s language and customer experience.

Businesses typically achieve:
• 30–60% reduction in customer no-shows
• Higher sales conversion rates
• Faster response times
• Increased customer lifetime value
• Lower operational cost compared to human-only teams

Deployment generally takes 5–10 business days, depending on integrations and workflow complexity.

AI Retain provides full onboarding, platform training, workflow setup, and continuous optimisation. Dedicated account managers are available for strategic support.